Administration
Billing, Billing Support, New Payment Options, and/or Training
- Prepare monthly or annual bills, collect receipts, and follow-up on delinquent accounts. Provide support or training as required.
- Oversee and manage District contractors such as operators, landscape maintenance companies or other service providers to provide direction from the owner’s perspective.
- Developing communications and communication content for websites, newsletters, billing stuffers, etc.
- Handle customer service calls for the District, coordinate with operators or contractors to address complaints, and report to the District. Provide training and insights into the provision of high quality, responsive customer service.
- Review the work of District contractors such as operators, landscape maintenance companies, or other service providers to provide direction from the owner’s perspective.
- Assistance in solving problems, obtaining approvals, and working with local governments.
Mulhern MRE, Inc. Management Research Engineering
